Description

ABOUT ASSOCIATION HOUSE OF CHICAGO

Founded in 1899 as one of Chicago’s original settlement houses, Association House has a 122-year history of meeting the most pressing needs of those in the communities we serve. Today, we provide comprehensive, collaborative and effective programs with bilingual competency in English and Spanish. With more than 30 programs encompassing Behavioral Health, Child Welfare, Community Health, Workforce Development, and the Association House High School, we promote individual health and wellness and create opportunities for educational and economic advancement. With a strong lens on equity, Association House is firmly committed to our core values of integrity, excellence, respect, leadership, and education.

POSITION SUMMARY

Responsible for revenue cycle management of the Behavioral Health Division and supervision of the billing and reception team. Implements training, monitoring, and evaluation activities that ensure compliance with agency protocols, Medicaid and other payers, and accreditation entities. Ensures accurate and timely entry of community-based mental health, substance treatment, I/DD, and physician billing. Analyzes trends and implements procedures that bring claims and any denials to efficient resolution. Works in partnership with programs to provide training, make claim corrections, submit registration and discharge information, and maintain up-to-date insurance eligibility, authorizations, and self-payments. Communicates with agency, DHS, HFS, MCO, and relevant external entities to identify and resolve issues related to the revenue cycle. Maintains accurate records to support each stage of the billing cycle and generates reports to substantiate these steps. Works in close collaboration with the Accounting department to ensure continuous reconciliation of payments.