Description

The Development Coordinator is responsible for day-to-day development operations, including donor database management in Bloomerang, accurate data entry, gift processing, donor recognition, and timely tax receipting/acknowledgements. This position supports fundraising efforts across donor cultivation, stewardship, and recognition; donor appeals; and reporting for leadership and committees. In collaboration with the Animal Services Manager, the Development Coordinator helps organize volunteers for development-related outreach and fundraising activities. This position reports directly to the Director of Development & Communications.

Essential Job Functions:

Development Operations & Gift Processing

1.       Ensure development operations run smoothly, including donation processing, tax receipting/acknowledgements, reporting, and related administrative workflows.

2.       Manage and process all online and phone donations.

3.       Process gifts and issue acknowledgement letters/receipts within 48 hours, reflecting donor intent and complying with legal/IRS requirements.

4.       Record pledge agreements and other gift documentation accurately in the database and ensure tax receipting as required.

Database Management, Records & Reporting

1.       Maintain the Bloomerang database with accuracy, confidentiality, timely data entry, document management, and reporting.

2.       Work closely with the Director of Development to ensure data is accurate and that recognition/follow-up tasks are assigned to the appropriate party (Executive Director or Director of Development).

3.       Identify and flag new donors and notable gifts/trends, and communicate them to appropriate Development staff.

4.       Produce reports and materials for the Executive Director, Director of Development, Board leadership, and the Development Committee as needed.

5.       Notify the Executive Director and Director of Development when major gifts or bequests are received, donor issues arise, or donor contact is needed.

Donor Stewardship & Administrative Support

1.       Support donor cultivation, stewardship, and acknowledgements via mail, email, phone, personal contact, and events.

2.       Support annual fundraising efforts by producing letters/documents/reports, scheduling meetings and appointments, conducting prospect research, and preparing for donor meetings and solicitations.

Appeals, Marketing Support & Content

1.       Manage list selection, production, distribution, and tracking for all donor appeals (mail, online, and social media).

2.       Help obtain photo, video, and story content for adoptions, fosters, fundraisers, and other shelter activities consistent with LCHS mission and branding.

3.       Assist in drafting marketing and social media content to support adoption promotion and community engagement (content reviewed/approved/posted by the Director of Development & Communications).

Grant Tracking & Planning Support

1.       Maintain the grant proposals calendar, including due dates, amounts received, and fund restrictions.

2.       Collaborate with the Director of Development to support innovative revenue strategies and plans across annual giving, grants, major gifts, capital campaigns, events/initiatives, and planned giving.

Events & Auction Management

1.       Assist with planning and execution of organizational events in collaboration with the Director of Development and relevant committees/staff/volunteers.

2.       Manage silent auction procurement tracking in the database, including inventory and auction operations during the organization’s largest annual fundraising event.

Community Outreach & Public Engagement

1.       Serve as a liaison with the community and coordinate/participate in community outreach events.

2.       Ensure LCHS participation in business/community nights, booths, and related opportunities.

3.       Promote LCHS through community-facing avenues and represent the organization professionally.

4.       Provide facility tours to donors, volunteers, friends, and business groups.

Professional Communication & Visitor Experience

1.       Communicate effectively and professionally with staff, board members, donors, volunteers, and community partners.

2.       Provide a welcoming, friendly, and helpful experience for visitors, supporting a positive image and atmosphere for LCHS.

Requirements

Qualification Requirements:

Education/Experience

1. Must be a high school graduate (or GED equivalent) and able to comprehend standard workplace instructions.
2. 1–2 years of college preferred.
3. At least one year of fundraising/event planning experience preferred.
4. Excellent customer service, communication and time management skills are essential.
5. Must be highly organized, energetic, detail-oriented and creative.
6. Excellent oral/written communication skills. Public speaking is required.
7. Computer skills using multiple forms of social media and the Microsoft programs including: Word, Excel and PowerPoint.
8. Experience in a development management databases Bloomerang, DonorPro, DonorPerfect, or Raiser’s Edge preferred.
9. Proficiency in organizing and managing projects.
10. Willing to learn, ask questions, be a team player and meet deadlines.
11. Hours of Work
12. Work full-time at Lewis & Clark Humane Society.
13. Must be able to work in a busy, sometimes loud atmosphere.
14. Must be able to lift up to 50 lbs.
15. Some weekend and evening work required specifically related to events.